Quick answer
When Project billing fails, troubleshoot in order: file/format, permission/lock, output settings, another tool. Project billing tracks hours by task/phase for reconciliation and quotes.
Why it matters
Start with the most common and cheapest causes to narrow it down fast.
Timesheets should map to invoices.
Step by step
- Confirm company/local rules for hours, breaks and overtime.
- Record start/end and break minutes daily; don't reconstruct the week later.
- Total by week and check duplicates/missing/overnight shifts.
- Confirm the overtime threshold (e.g. 40 h/week) before calculating.
- Export CSV/screenshot before submitting and keep approval records.
Common mistakes
- Forgetting breaks, inflating hours.
- Counting an overnight shift only on the start day and losing hours.
- Treating 8 h/day as the overtime threshold.
- Submitting without a copy, leaving no evidence in a pay dispute.
Checklist
- Daily records, not weekend reconstruction.
- Breaks/overnight/night shifts handled correctly.
- Weekly total and OT threshold confirmed.
- Rate/multiplier/rounding rules confirmed.
- CSV exported/approval records kept.
Key facts
- Timesheets should map to invoices.
- Separate billable/non-billable.
FAQ
How do I troubleshoot a failed Project billing task?
When Project billing fails, troubleshoot in order: file/format, permission/lock, output settings, another tool. Project billing tracks hours by task/phase for reconciliation and quotes.
How long does it take?
Usually 1-3 minutes; for intermittent issues, run 30 seconds and retest elsewhere.
Is data uploaded?
Runs locally and does not upload video/audio; extensions may still read the page.
Source: PMI